Elena Ginovzka

I am amazed how confidently you took on a task that you were not trained in. You went over and above to learn and find resources to help your client with their query, and you chose not to charge for the time you spent learning the new tool. This means a lot for the client and a lot for my agency, because you guarded the agency reputation by providing professional service. You reached for clarification when you were not able to reach your client and you noticed they are not replying back to you. You still kept on doing your duties even without knowing if your services will be needed or not. You kept good and timely communication with the agency and you were able to work effectively and independently. I am very happy with your work. I wish you a very bright future Rutchan, please don't hesitate to reach us ANY time you need anything.